ICServ2023

Re-connection & New-connection for Sustainable Growth

September 14-16, 2023

What's new

2023/01/14: The abstract submission site is open!

2022/10/13: Important dates are announced!

Conference theme

“Re-connection & New-connection for Sustainable Growth”

The International Conference of Serviceology 2023 (ICServ2023) invites academicians, industry leaders, and other stakeholders to submit original research works and case studies. The conference will be held on September 14th-16th 2023 in Tokyo, Japan.

The COVID-19 pandemic expanding since 2020 and the outbreak of war in 2022 have brought tremendous impacts on our everyday life, economy and society. To move forward over the discontinuous change due to these catastrophic global events, and to deeply understand the role of Serviceology “academics for the society by multidisciplinary approach” in the changing social environment, we set the conference theme as “Re-connection & New-connection for Sustainable Growth”.

We encourage your high-quality contribution submissions relating on “Science of Service” which improve our understanding of service and its impact to life, business, and society.

Topics

ICServ 2023 welcomes studies on the following subjects, but not limited to, which have a wide multidisciplinary and international perspective:

Sustainability and Service System

Service-led Growth of Society and Economy

Service Engineering & Technology

Service Innovation

Service Marketing & Management

Human Aspects in Service

Industry Practices

Service Capability

Service Design

Service Digitalization

Service Disruption

Service Ecosystem and Value Co-Creation

Service Culture

Servitization / Product-Service Systems

Important dates

Abstract submission: March 31st

Author Notification: April 28th

Camera-ready paper submission (extended abstract, not mandatory) : June 15th

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